Dreams Natura Resort & Spa Puerto Morelos | Puerto Morelos ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Junior Suite

Max:

3 persons

560 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Puerto Morelos 6.7 mi

Airports

Cancun (CUN) 10.4 mi

Isla Mujeres (ISJ) 27.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Diverse Culinary Options

“During my stay, I was pleasantly surprised by the variety of dining options available. The buffet offered a wide selection of dishes that changed daily, allowing me to try something new at every meal. Additionally, the à la carte restaurants provided different cuisines to explore. I appreciated how I could indulge in various flavors and never felt bored with the food choices.” view full review

Spacious Accommodations

“I stayed in a room that was very spacious and clean, which made for a comfortable experience. The amenities provided, including a perfect view and a lovely couch, really enhanced my overall stay. I truly enjoyed the layout that allowed me to relax after a day of activities and explore the resort.” view full review

Relaxing Spa Experience

“The spa at the resort was a highlight of my vacation. I had the opportunity to try their hydrotherapy services, which offered a nice escape. Though it was an additional cost, the experience felt worthwhile. The spa facilities provided a relaxing atmosphere, and I always felt refreshed after my visits.” view full review

Fun for Kids

“One of the best highlights for families was the water slides available at the resort. My children absolutely loved spending time at the infinity pool and riding the slides. It kept them entertained for hours and allowed us as parents to relax knowing they were having a blast.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Pool tables
Table tennis
Yoga class
Sports trainer
Aerobics

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

Map view

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

City landmarks

Petempich Bay

1.8 mi

Unnamed Road

The Kay Club

1.9 mi

Puerto Morelos National Marine Park

2.5 mi

Beach

Snorkeling Adventure

2.9 mi

Beach

Bahia Petempich

3.0 mi

Carr. Cancun - Tulum

Piston Pueblo

3.8 mi

Bahia Petempich Beach

48.3 mi

Restaurants

Armadillo

3100 ft

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

6.6

Location

5.0

Service

8.6

Dining

5.6

Joseph

United Kingdom, December 2024

6.2/10

My stay at the hotel was a mix of good and not-so-great experiences. The rooms were spacious and the housekeeping staff was attentive, which I appreciated. However, I encountered issues with cleanliness, including some unwelcome guests in the form of semi-dead roaches. While the service was friendly and engaging, the location left much to be desired as it was quite far from the beautiful beaches I was hoping to enjoy. On the bright side, breakfast was delightful, but the options for lunch and dinner could definitely use some improvement.

Rooms

6.0

The rooms were spacious and had everything I needed, but the cleanliness could have been better as I found semi-dead roaches.

Service

8.0

The service staff was really friendly and great at getting guests involved in activities, which I appreciated.

Location

5.0

The location wasn't ideal for those looking to experience the beautiful turquoise waters of Cancun, as it felt very distant from popular sites.

Dining

6.0

Breakfast was great, but I found the options for lunch and dinner lacking; it felt like they could have offered more variety.

Facilities

7.0

The facilities were decent, especially the pool area, but I didn’t find them to be luxurious as I had hoped.

Naomi

United Kingdom, December 2024

5.6/10

My stay at the hotel had its ups and downs. The rooms were spacious and mostly equipped with everything I needed, but I did encounter some cleanliness issues. The service from the staff was genuinely warm and attentive, but the location was quite far from all the attractions, which was frustrating. Dining offered decent breakfast options, but I found lunch and dinner less satisfying. Overall, it has potential but fell short in a few key areas.

Rooms

6.0

The rooms were very spacious and had a partial ocean view, but I did notice they could have been cleaner as I found semi-dead roaches in the room.

Service

8.0

The staff were really nice and welcoming, and I appreciated how great they were at encouraging participation in activities throughout the day.

Location

5.0

The hotel is located in a mangrove area far from the main attractions, which made it inconvenient for accessing the pristine beaches I was hoping for.

Dining

5.0

Breakfast at the hotel was great, but I felt the options for lunch and dinner were lacking, and I would recommend exploring other restaurants for those meals.

Facilities

5.0

While I enjoyed some of the facilities, they were somewhat limited, particularly the pool which felt cramped since it seemed no larger than a football field and no deeper than 4 feet.

Nathaniel

United Kingdom, November 2024

7.4/10

I had a delightful stay at the hotel, particularly enjoying the spacious room and the attentive housekeeping. The view from my balcony was fantastic, even though it was a bit lacking in privacy. The staff was incredibly helpful during my stay, which really enhanced my experience. However, the location is somewhat isolated, making it a challenge to access the stunning beaches of Cancun easily, and the dining options could be more varied for lunch and dinner.

Rooms

8.0

My room was very spacious and provided a great view. Housekeeping was attentive, ensuring everything was clean and tidy. However, I found the balcony to lack privacy as it was adjacent to another room's balcony.

Service

9.0

The service throughout my stay was remarkable, from check-in to check-out. Everyone, including waitstaff and housekeeping, went above and beyond to assist with requests and provide service.

Location

5.0

The hotel is situated in a mangrove area, which feels far from the action of Cancun. Although I felt safe with the two gate checks, the remoteness makes it difficult to reach the beautiful turquoise waters without some effort.

Dining

7.0

Breakfast at the hotel was great, offering a good selection. However, I found the options for lunch and dinner to be limited, as I had to hunt for better dining experiences outside the hotel.

Facilities

8.0

The facilities were well taken care of, particularly the pool area, which was a perfect spot to relax. Overall, the hotel maintains a very clean and inviting atmosphere.

George

United Kingdom, November 2024

7.0/10

I had a pleasant stay at this hotel, where I appreciated the spacious rooms and attentive housekeeping staff. The service throughout my visit was exceptional; everyone went out of their way to be helpful. However, the dining options weren't as diverse as I would have liked for lunch and dinner. The location is set in a mangrove, which isn't ideal if you're looking for easy access to more lively areas.

Rooms

8.0

The room I stayed in was very spacious, and it seemed like the housekeeping staff was always on top of their game, keeping everything clean and neat. However, the balcony space was a bit of a letdown as it was right next to another balcony, which compromised privacy.

Service

9.0

The service was friendly and genuinely attentive. I felt like they were eager to assist with anything I needed, making my stay all the more enjoyable.

Location

5.0

The hotel is nestled in a mangrove area, which feels quite remote. It may not be the best choice if you're hoping to find the pristine turquoise waters of Cancun without a bit of travel.

Dining

6.0

Breakfast was enjoyable, but I found the options for lunch and dinner in the on-site restaurants to be limited. Exploring other dining options off-site would be a good idea.

Facilities

7.0

While the facilities were adequate and well-kept, they didn't stand out as particularly luxurious or extensive. I might have expected a bit more given the hotel's spa focus.

Hudson

United Kingdom, October 2024

6.4/10

The hotel has some appealing qualities, especially with the spacious rooms and a pleasant pool area. However, I encountered cleanliness issues in my room, which was quite disappointing. The staff was wonderfully accommodating and friendly, yet the dining experience left much to be desired with only one open restaurant during my stay. Overall, while there were positive aspects, the cleanliness compromise and limited dining options were notable downsides.

Rooms

5.0

The rooms were spacious and had nice amenities, but unfortunately, they weren't as clean as I would have hoped.

Service

9.0

The staff was really nice and welcoming, always willing to assist when I needed help.

Location

6.0

The hotel's location is quite secluded, surrounded by mangroves and quite far from other attractions.

Dining

5.0

Dining was underwhelming as there was only one restaurant open, which limited my options significantly.